Privacy Policy
Effective Date: May 24, 2026 · Last Updated: May 24, 2026
American Western Steel ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, contact us, or request construction and trades services including Steel Garages, Commercial Steel Buildings, Metal Building Homes, Crane Ready Steel Buildings, Steel Building Kits, Industrial Steel Building Construction.
1. Information We Collect
We may collect the following categories of information directly from you when you contact us, request a quote, or sign up to receive communications:
- Identifiers such as your full name, mailing address, email address, and phone number.
- Service inquiry details you provide in forms, calls, or messages.
- Communications history with our technicians and field staff.
- Technical information such as IP address, browser type, and pages viewed on this site.
2. How We Use Your Information
We use the information we collect to operate, provide, and improve our construction and trades services; to respond to your inquiries and requests; to schedule appointments and follow up after service; to send service-related notifications and updates; and to comply with our legal and regulatory obligations, including A2P 10DLC messaging compliance.
3. How We Share Your Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (such as scheduling, billing, hosting, and communications platforms), and only to the extent necessary for them to perform services for us. We may also disclose information when required by law, subpoena, or to protect the rights, safety, or property of American Western Steel, our clients, or others.
4. SMS / Text Messaging Program & Consent
By providing your mobile phone number to American Western Steel through a web form, in person, by phone, or by any other means, you expressly opt in and consent to receive SMS and text messages from us related to your inquiry, appointment scheduling, service updates, billing, customer care, and other transactional or informational purposes.
- Message Frequency: Message frequency varies based on your interactions with us.
- Message & Data Rates: Message and data rates may apply, depending on your mobile carrier and plan.
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message and no further texts will be sent.
- Help: For assistance, reply HELP to any message, or contact us at (713) 550-4792 or info@americanwesternsteel.com.
- Carriers: Carriers are not liable for delayed or undelivered messages.
5. Mobile Information & Third-Party Sharing
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve the user experience. You can control or disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled.
7. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of certain communications. To exercise these rights, contact us using the information below.
9. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes will be communicated through our website or, where appropriate, by direct notice.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
- American Western Steel
- Attn: The Management Team
- Email: info@americanwesternsteel.com
- Phone: (713) 550-4792
